CONSUMER RIGHTS- withdraw from the contract
With contracts completed from a distance, the consumer has the right to withdraw from the order within 14 days and inform the company by email (email@example.com) or another communication channel, without giving reasons.
The consumer must return the goods within 14 days after notification of the cancellation of the contract. The consumer delivers the goods to the following address: SAVIN d.o.o., Glavni trg 51, 3313 Polzela, Slovenia. The only costs incurred to the consumer in relation to the cancellation of the contract are the costs of returning.
The consumer must return the product to the seller undamaged and in the same amount, unless the product has been destroyed, damaged, lost or their quantity is reduced, without the consumer’s complicity.
Also the bill must be enclosed to the return, personal data, and the bank account to which they wish the refund. The refund is issued within 14 days after receipt of order cancellation.